Exploring Enterprise Systems Adoption in Bahrain

Enterprise Systems (ES) are multi-million dollar systems that are adopted by organizations to improve their operations. However, implementation of these systems is not straightforward and challenging, as it requires changes in work practices and business practices. These systems become more complicated for organizations in developing countries as they are based on western assumptions. While there are studies that examine ES adoption in developing countries, there are still conflicting results. In this study, we examine the critical success factors in different stages of ES implementation using multiple case studies of three organizations in Bahrain. The findings show that there are different factors important in different stages of implementation. Some of these factors are important throughout the implementation and others are important in particular phases. This research has important implications for research and practice.